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Support
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Support Overview
Need assistance? We offer a number of on-demand service
and support options, enabling both current and prospective clients to:
Read the Documentation
Download the Reactor User's Guide, Reactor Programmer's Guide, or Reactor
API Reference for complete details on extending, integrating, and using
the Reactor system.
Get Premium Support
Featuring 24 x 7 assistance, support request tracking and guaranteed
response times, our experienced support staff can handle it all.
Access the Reactor Developer Network (RDN)
Join the Reactor Developer Network mailing list and browse the RDN Archive
to connect with other Reactor users, find answers, or share experiences.
Contact Technical Support
Open a Support Request using our online Support Request Form.
Sign up for Training
Schedule a class for your users and developers. We provide both online
and on-site training options to help you get started quickly.
Login to the Customer and Partner Portal
Maintenance and Support customers - as well as registered Partners -
can log in here to report and track support issues. For more information
about how to obtain Maintenance and Support or join our Partner Program,
click here.
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